Privacy Policy

Last Updated: December 15, 2025

Privacy Policy

Last Updated: February 23, 2026

Vacay Rental Network, LLC ("Vacay Rental Network," "Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.vacayrentalnetwork.com, inquire about our properties or services, make a reservation, or otherwise interact with us (the “Website” or “Services”).

By using our Website or Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us

We may collect personal information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Reservation details

  • Payment information

  • Property preferences

  • Owner inquiry details

  • Communications and support messages

If you are a homeowner inquiring about management services, we may collect:

  • Property address

  • Ownership details

  • Financial contact information

  • Business information

b. Information Collected Automatically

When you visit our Website, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Pages visited

  • Referring URLs

  • Time spent on pages

  • Cookies and similar tracking technologies

This information helps us improve website performance, user experience, and marketing effectiveness.

c. SMS & Text Communications

If you opt into SMS communications, we may collect:

  • Mobile phone number

  • Message content

  • Delivery reports

  • Communication history

We do not sell, rent, or share SMS opt-in data or mobile numbers for marketing purposes.

2. How We Use Your Information

We use your information to:

  • Process and manage reservations

  • Communicate booking confirmations and updates

  • Provide check-in/check-out instructions

  • Respond to inquiries and support requests

  • Provide homeowner information and management proposals

  • Send important operational alerts

  • Improve our Website and Services

  • Send marketing communications (if you opt in)

  • Comply with legal and regulatory requirements

3. How We Share Information

We do not sell your personal information.

We may share information only:

  • With payment processors to securely process transactions

  • With service providers that assist with hosting, email communication, SMS delivery, analytics, or customer support

  • With cleaning, maintenance, or operational partners when necessary to fulfill your stay

  • If required by law or to protect rights, safety, and property

All third-party providers are required to maintain confidentiality and security standards.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and usage patterns

  • Remember user preferences

  • Deliver relevant marketing

You may disable cookies through your browser settings, though some website features may not function properly.

5. Payment Information

Payments are processed through secure third-party payment providers. We do not store full credit card numbers on our servers.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

  • Encrypted data transmission (SSL)

  • Secure hosting infrastructure

  • Restricted access controls

  • Routine monitoring and security practices

While we take security seriously, no method of transmission or storage is 100% secure.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill reservations

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

You may request deletion of your personal information, subject to legal retention requirements.

8. Your Rights & Choices

Depending on your state or country of residence, you may have rights to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Opt out of marketing communications

  • Withdraw consent for SMS messages

SMS Opt-Out

Reply STOP, QUIT, END, CANCEL, UNSUBSCRIBE, or REVOKE to opt out.
Reply HELP for assistance.

9. Third-Party Links

Our Website may contain links to third-party websites (e.g., Airbnb, VRBO, social media platforms). We are not responsible for the privacy practices of those sites.

10. Children's Privacy

Our Website and Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:

Vacay Rental Network, LLC
Email: support@vacayrentalnetwork.com
Phone: 1-833-773-7706
Website: https://www.vacayrentalnetwork.com