Vacay Rental Network Privacy Policy

Effective Date: 01/01/2025

This Privacy Policy explains how Vacay Rental Network collects, uses, shares, and protects your personal information when you visit our website, use our services, or interact with us via SMS or other communication methods.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing information, reservation details.

  • Usage Data: IP address, browser type, pages visited, and other analytical data.

  • SMS Data: Mobile phone number, message content, delivery reports, and response logs.

2. How We Use Your Information

  • To confirm and manage property reservations

  • To communicate important updates related to your stay

  • To provide customer service and support

  • To send SMS messages for reservation confirmations, check-in details, support updates, and service alerts

  • To maintain internal business records and comply with legal obligations

3. SMS Privacy and Data Use

  • When you provide your phone number, you consent to receive operational SMS messages from Vacay Rental Network.

  • We do not use SMS for promotional or marketing purposes.

  • SMS messages are used only for guest communications, owner alerts, and internal staff coordination.

  • Message frequency may vary depending on service needs.

  • You can opt out at any time by replying STOP. For assistance, reply HELP or contact us.

  • Your SMS data is not sold or shared with third parties for marketing.

4. Data Sharing and Third Parties

  • We do not sell your personal information.

  • We may share data with service providers who support our operations (e.g., payment processors, SMS gateways) under strict confidentiality agreements.

  • We may disclose information to comply with legal requirements or protect rights, safety, or property.

5. Data Security

  • We use encryption, secure servers, and access control measures to protect your personal information.

  • While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights and Choices

  • You can request access to or correction of your personal data by contacting us.

  • You may opt out of receiving SMS or emails by following the unsubscribe or STOP instructions provided.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: support@vacayrentalnetwork.com
Phone: 1-833-773-7706

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.